Light In The Box Reviews aggregates up to a 6/10 credibility score for the company on criteria like general affordability of all the products and its referral program.
If it comes to varieties of provided Products, Light In The Box has carved a name on a plaque for its clothing collections, which include various brands. Also, the company sells electronics and a number of household utilities at good prices.
Located in A2506-2507 Yuanyang Center, which is at 56 East Sihuan Middle Road Chaoyang District, Beijing, 100025 China, the company (lightinthebox.com) has since expanded to include branches in US and London as major drop-off detours.
Here is what the company offers.
- Online clothes and electronic products retailing across different countries.
- Discounts on the purchased clothes, decor, and electronics
- A number of retail stores strategically Placed within the target market’s location.
Moreover, it has an online app, which puts the entire business within reach of the customer.
Apart from the already popular products on the site, there are lots of offers in each product cache entered in these catalogs.
Toys & Hobbies
Home & Garden
Baby & Kids
Shoes & Outdoors
Wedding & Events
And there are more besides.
Yet, these products have been getting negative Light In The Box Reviews on every user feedback platform. Perhaps you have come across some of these reviews. Only a few of these reviews seem to be hitting the actual points that potential customers might be interested in.
Most of the reviews only put up a long-winded write-up that eventually trickles down to inviting the readers to sign up for the coupon program.
We intend to provide a good review based on a good outline of the general features of the company as an online retailer. Read on below for details.
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Light In The Box Reviews: Overview Of User Feedback
As we mentioned previously, there are mixed reactions to the reports from Light In The Box Reviews online. Most of it bothers on the following crucial points.
It provides the best pricing tag on whole catalogs, including out-of-stock goods that could be quite impossible to buy on traditional markets. Also, there is an accompanying discount per product cache, making it all the more enticing for prospective buyers.
One can safely assume that the Light In The Box Reviews tends to favor the treasure trove that is the products — lots of varieties of these are easily available on the site. Add the Light In The Box App to the list, and the company may well be the best online retailer in town at the moment.
Moreover, there is a good choice of payment processing services on the App and web. The company looks poised to deliver seamless services to a broad range of users, considering the ease of payment, market inclusivity, and interesting chic clothing ensemble they provide.
So, the Light In The Box Reviews all agree on one verdict: the company is legit.
On the flip side, some loose ends need fixing. It seems that some orders were misplaced, delivery was delayed, or the processing gets glitchy at some point. These could pose serious issues to the fledgling seller-consumer feedback on the platform.
We will take these issues in steps, depending on the most recurring user feedback.
Light In The Box Reviews Complaint:
Ordered a Shirt and It wasn’t the Right Fit.
Well, one customer reports that the shirt he ordered was wrongly matched. He ended up getting a shirt that doesn’t correspond with the description he entered in his order.
Does this happen often?
Not likely, but there is still a chance that this could easily happen on the site, considering that an entire Quora page has been thrown into the frenzy. Everyone wants to know the extent of the damage, and how it affects the overall incurred debts.
Sadly, Light In The Box Reviews shows that this is poorly managed by Customer Service, which mostly sends an email in reply, without subsequently following up with a good fix for the issue.
Light In The Box Complaint: Item Switched
Beautiful Items Switched with Tawdry Products Upon Delivery
This part might give any intending customer pause for thought. Does the company actually prioritize the customers’ satisfaction or not?
A product marketing staff might claim that the interests of their customers were always foremost, but the Light In The Box Reviews show a different thing entirely.
You would find the reports more credible than the obtuse writing style on the reply emails, considering that they came from people who have actually used the service.
In one instance, one person orders a fine maxi dress — a casual evening dress — but gets a worn-out, tawdry outfit instead. That’s a gross disservice to the flurry of beautifully penned clothing reviews attached to the catalogs.
Regardless of these issues with clothes, delivery, and customer relations, it seems that most of the recorded downsides don’t affect other aspects of the business.
Even while the negative Light In The Box Reviews keeps piling up, most unbiased customers do not call the company an outright scam, although they would not recommend it to others. Such reviews only award downvotes to the company trust scorecard.
So, the problem is that Light In The Box gives you the products you ordered, but not the exact description you want. Maybe there is a section of the consumers that might be content with putting it all down to market gimmicks. Others will not do so.
But there is a catch, in case you wish to try a less random and glitchy transaction. See the brief highlight below.
Other Products on Light In The Box
If you are looking to get products from the company, consider using the others that haven’t been massively downvoted on Light In The Box Reviews platforms. They include
Home Décor, Gardening Tools, and Patio Accessories
Swimsuits and Recreational Fits
Hair Coutre, Dolls, and Puzzles
Gadgets — smartphones, charges, tabs, PCs, and others.
Light In The Box Reviews Conclusion | Is Light In The Box Legit
The issue with the company is that it doesn’t keep to the specifics of the placed order. Instead, it easily switches the products — especially the clothes —, leaving the customer in regrets.’
Such ploys could aggregate negative trust scores for Light In The Box, as a cross-section of the (Light In The Box Reviews) Reddit and Trustpilot feedbacks show. Many people are calling it quits, and it hasn’t been a long day yet.
However, this doesn’t mean that the company is a scam. Light In The Box is not stocked, otherwise, it would not mislabel tawdry clothes on the catalog.
The electronics and decors are good, though.
Moreover, the company offers very affordable pricing (including alluring discounts), which might compensate for the oversight on the finer details.
The company gives good discounts
It provides products at very low prices
There are usually varied alternatives for every article on the product cache, which allows the customer to select from a number of options.
Also, the company offers a mobile app, along with an integrated payment service.
Lastly, there are actual retail office locations in places like the US and UK, at least.
It seems to be getting Light In The Box Reviews downvotes on many platforms.
The customer service could be dubious.
Your orders could get misplaced without any chargebacks.
Additionally, your orders aren’t delivered according to the description.
You might have to forfeit quality for affordability if you wish to patronize Light In The Box.